Service Request Ticket - # 20670

Service Request Information

CONTACT Name Houck, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2007 12:51 PM
Department Athletics Phone 88384
Location Email houckj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050953[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.73GHz/2MB Cache/533MHz
Serial No. HSP3X81 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0055522, Eagle Eye Motion Analysis from P0068200 1st install 11/13/2008

Wired NIC 00:14:22:DF:E6:5F


Wireless NIC 00:13:CE:65:8D:27

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 10, 2007 10:55 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty May 10, 2007 10:55 AM 
I called and left him a message letting him know
that he needs to put in a purchase request for a
new one.
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Jonathan Guillen May 10, 2007 10:50 AM 
Sharon Hall called back on this saying Joe is 
hurting for a power cord and can't do much with 
his laptop.
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Audrey Macken May 09, 2007 12:51 PM 
Sometime between when he left his office 
yesterday and when he came back today, someone 
took his power cord. Do we have one that will 
work?
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