Service Request Ticket - # 20681

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2007 04:33 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040306[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305076 Location PDR

Model Q2434A Hostname mathlab.wou.edu
Notes 140.211.78.49 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:BF

TECHS Submitted by Lab Attendant Contact computerlabsrequest@wou.edu 88646
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Joan Guralnick May 14, 2007 10:36 AM 
Task reassigned to Kevin Elmore.
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Joan Guralnick May 14, 2007 10:36 AM 
Kevin, don't forget to file the email away too.
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Courtney Carlson May 10, 2007 07:40 AM 
Also waiting for them to move the email for this 
SR in computerlabs email account to the Spring 
2007 folder?
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Courtney Carlson May 10, 2007 07:38 AM 
Looks as thought this task has been completed 
based on memo below. I wait for worker who 
created/completed this task to close this SR
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Lab Attendant May 09, 2007 04:33 PM 
Printer paper in rm 311 please

Kevin E. is en route
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