He has office an office hour at 2, or the office 
tech could open his office. She will be back at 
1. He has no preference.

called him and jeanne dean. Neither of them 
seemed to be in their offices.  I left a 
voicemail with him to get a time that we can come 
over and drop it off.

User called back. He is wondering about the 
status of this request. He says that he is unable 
to get any work done without network access. He 
suggested that his personal laptop should be 
given wireless network access in the interim. I 
told him that he'd want to speak to 
Telecommunications about that but he feels he 
shouldn't have to pay for access. He'd like 
someone from UCS to contact him to discuss his 
options. He'll be in his office at 9:30 today, 
can be reached before then at 503-347-6267

His loaner Mac mini seems to have died. It made 
some grinding sounds and turned off, now won't 
boot up again.

Got the mac mini set up for him.

Assigning ticket to Joe since the machine has been
taken to the Apple Store.

Task reassigned to Michael Orr.

he wasn't in and the department secretary was out
to lunch. I'll head back over again this afternoon.

User called back. He is wondering about the 
loner. He says that he'd perfer to get wireless 
access so he could use his laptop (a mac) instead 
of a loner. He does not want to use a PC. 

Went over and checked it out. The system starts up
normally, but then the fans kick into high gear,
it sits for a few minutes, then shuts down. Sounds
like something (CPU?) overheated. 

I didn't bring the system back because I wanted to
talk to Joe or Brad about what to give him as a
loaner, but neither of them are in at the moment.