Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	May 10, 2007 11:54 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20050970 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Inspiron 6000, Pent M, 1.73GHz, 2MB Cache, 533MHz
	Serial No.	BHQP491	Location	PDR
	CPU	Pentium M-1.7 GHz
	OS	Unknown	Software	Office Pro 2003 from P0055932
	Wired NIC	00:14:22:E9:24:E3
	Wireless NIC	00:13:CE:D5:B0:A6

TECHS	Submitted by	Jonathan Guillen	Contact	jguille@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Joan Guralnick	May 14, 2007 01:29 PM	Stuff that happened after we notified the techs via a phone call.	Add Attachment
Joe Crowe	May 14, 2007 10:54 AM	**This is an email** ..."I think this is filed under stuff happens. "	Add Attachment
Joan Guralnick	May 14, 2007 10:37 AM	Task reassigned to Joe Crowe.	Add Attachment
Joan Guralnick	May 14, 2007 10:37 AM	do with this what you want. I already sent you an email about it.	Add Attachment
Michael Orr	May 10, 2007 05:00 PM	Task reassigned to Joan Guralnick.	Add Attachment
Michael Orr	May 10, 2007 04:59 PM	No contact or user info. Assigning to Joan per Joe.	Add Attachment
Jonathan Guillen	May 10, 2007 11:55 AM	Calling back.	Add Attachment