Service Request Ticket - # 20692

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2007 02:52 PM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030748[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:EA:29:22

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) May 15, 2007 11:08 AM 
called and let her know about the situation.
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Myron Hoeckle (Student) May 11, 2007 12:15 PM 
we will not reinstall the DNS, they need to get on
board with the rest of campus...
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Myron Hoeckle (Student) May 11, 2007 09:40 AM 
there was a domain name space for this printer...
what happened to it... she had mentioned that it
was gonna be shipped off... but it wasn't did we
remove everything for it?
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Myron Hoeckle (Student) May 11, 2007 09:24 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) May 11, 2007 09:24 AM 
recon
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Michael Orr May 10, 2007 04:17 PM 
This printer can NOT be added to Radar so it has
to be added as a "local" printer to each machine
one by one. Each user will need to be there and
logged in to get this printer added. 

Also, this thing is ancient and takes a long time
to warm up if it hasn't been printed to that morning.
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Skyler Gregory May 10, 2007 04:14 PM 
I added it to her computer but she said that they
wanted it hooked up for the rest of her department.
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Courtney Wehner May 10, 2007 02:53 PM 
She said that it does not have a WOU# because it 
is so old. He office is IT 101, not IT 111.
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