Service Request Ticket - # 20726

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2007 02:06 PM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe May 14, 2007 02:46 PM
Task reassigned to Joe Crowe.
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Joe Crowe May 14, 2007 02:46 PM
****This is an email****
Hi Marjory,

I just spoke with Travis about the mail filter. 
In order to make this work again, the web server
service will need to be stopped and started again
(bounced).  This is not something that is good to
do during the day, as it does kick everyone out of
their email, forcing them to log back in.  He has
told me that he'll bounce this service after hours
tonight.

thanks,
Joe Crowe
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Audrey Macken May 14, 2007 02:07 PM
She is trying to add some addresses to the mail 
filter, but anything she clicks on under 'mail 
filters' gives her a 'Website cannot display this 
page' message.
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