Service Request Ticket

Service Request Information

CONTACT	Name	Plahn, Ambre	Date	May 15, 2007 10:15 AM
	Department		Phone	88434
	Location		Email	staleya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20051015 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
	Serial No.	dwjyh91	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office Pro 2003 from P0056345
	Wired NIC	00:13:72:B3:68:BA

TECHS	Submitted by	Jonathan Guillen	Contact	jguille@wou.edu	88925
	Primary Technician		Contact	dougherb@wou.edu	88925

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Brad Dougherty	May 22, 2007 11:11 AM	Task reassigned to Brad Dougherty.	Add Attachment
Brad Dougherty	May 22, 2007 11:10 AM	The file has been restored. They're happy.	Add Attachment
Michael Orr	May 22, 2007 10:52 AM	Task reassigned to Brian Smith.	Add Attachment
Myron Hoeckle (Student)	May 22, 2007 10:17 AM	Brian has sent travis a reminder email.....	Add Attachment
Jonathan Guillen	May 22, 2007 09:21 AM	User called back saying nothing had been done yet.	Add Attachment
Brian Smith	May 15, 2007 03:25 PM	Travis e-mailed me back saying that this would be done Friday at the earliest. I called Amber to let her know.	Add Attachment
Brian Smith	May 15, 2007 02:38 PM	I have sent an e-mail to Travis about this.	Add Attachment
Brian Smith	May 15, 2007 02:08 PM	Task reassigned to Brian Smith.	Add Attachment
Jonathan Guillen	May 15, 2007 10:17 AM	User will be out at lunch from 12 to 12:30 but is otherwise at her office all day. I:/international_admissions/updated2005-2006 database.mdb	Add Attachment