Service Request Ticket - # 20734

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2007 10:36 AM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030630[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BTC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:81

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory May 15, 2007 11:48 AM 
Copied his old profile under the new name which
kept loading. Works fine now.
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Skyler Gregory May 15, 2007 10:49 AM 
Task reassigned to Skyler Gregory.
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Jonathan Guillen May 15, 2007 10:41 AM 
User called back. He is unable to access his 
email from outlook, so now immediate attention is 
warranted. Now.
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Jonathan Guillen May 15, 2007 10:37 AM 
User will be in his office until 3.
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