Service Request Ticket - # 20745

Service Request Information

CONTACT Name Behmard, Hamid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2007 02:09 PM
Department Mathematics Phone 88869
Location Email behmarh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030704[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag FTCOY41 Description Dimension 4600, P4-2.80GHz
Serial No. FTCOY41 Location ITC 207 Storage (was Ron Richards)

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro 2003 from P0047320, Adobe Acrobat 7 from P0055113 Moved to W20080032

Wired NIC 00:0C:F1:E9:B9:8F


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public

Entered by Date Memo
Skyler Gregory May 15, 2007 02:38 PM
Task reassigned to Skyler Gregory.
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Skyler Gregory May 15, 2007 02:38 PM
He wasn't an admin on his computer so it wouldn't
let him remote in. I made him an admin so it
should work now...
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Courtney Wehner May 15, 2007 02:10 PM
WHen he tries to do this, it tells him his local 
computer is not setup to do this. THis started to 
happen in the middle of Winter term. He said that 
Joe was working on it but he never heard when/if 
it got fixed. He is available in his office till 
4:30p.
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