Service Request Ticket - # 20756

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2007 10:22 AM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051173[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB81A1 FRU S#0619BB818C Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:C3

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Audrey Macken May 16, 2007 01:22 PM 
She called back, I transferred her to Joe.
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Brad Dougherty May 16, 2007 11:03 AM 
Task reassigned to Joe Crowe.
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Brad Dougherty May 16, 2007 10:45 AM 
Task reassigned to Brad Dougherty.
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Audrey Macken May 16, 2007 10:24 AM 
Her work is being held up by this. I am giving 
the techs a call.
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Audrey Macken May 16, 2007 10:23 AM 
Jill had been working with Joe on this. She said 
she thought it had all been taken care of, but 
she is still unable to print. The printer name is 
Hugh, but it may be Optics on Radar.
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