I received a phone call from an annoyed Cathy. 
She said that her/their (creative arts?) printer 
was not working Thursday and that Joe said he'd 
bring a replacement Friday. This is the most 
relevant/related service request I could find. I 
am sending an email to Joe as he is not in the 
office yet today. 

Wow.I talked about this with Audrey.  She said 
that Cathy didn't sound any more stressed than 
she normally does when she calls in.  Cathy 
never mentioned that it was a high priority or 
used any other phrase to intimate that it was a 
high priority.  Evidently the "call asap" note 
was Audrey's interpretation.  I mentioned that 
if you are inclined to add that kind of a rider, 
you need to follow it up with a call to the tech 
phone. I'm done.  You can mark this completed 
after you read it.

Task reassigned to Joan Guralnick.

Task reassigned to Joe Crowe.

When she tries to print, the margins come out 
wrong, even when she tries to set them before she 
prints. When she prints on letter head, it comes 
out 'all garbled'. She would like a phone call 
asap.