Service Request Ticket - # 20761

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2007 11:29 AM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060233[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 71L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:54:4B

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Smith May 16, 2007 11:50 AM 
called her. She said it is working now.
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Audrey Macken May 16, 2007 11:31 AM 
Her number is 88280.
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Audrey Macken May 16, 2007 11:31 AM 
She has short cuts on her desktop, and when she 
opens them, she can't click on the login boxes to 
type in them.
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