Service Request Ticket - # 20774

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2007 08:11 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Connor Rapkoch Contact crapkoch06@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory May 17, 2007 09:30 AM 
Task reassigned to Skyler Gregory.
 Add Attachment
Skyler Gregory May 17, 2007 09:30 AM 
He can log into any other server and 8 works for
us so I'm closing the task. He said the only
reason he called in was to let us know that it
"could" be a problem.
 Add Attachment
Connor Rapkoch May 17, 2007 08:13 AM 
The thin client he is trying to use is not 
working. A message keeps coming up that 
says "updating computer almost complete...". This 
has been going on since yesterday. This is only 
happening when trying to use server 8.
Add Attachment