Service Request Ticket - # 20775

Service Request Information

CONTACT Name Kraft, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2007 08:56 AM
Department Phone 88783
Location Email kraftb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060226[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 72L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:83

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt May 17, 2007 09:44 AM 
Java Runtime issue. Installed the latest version,
which eliminated the error.
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Brian Witt May 17, 2007 09:30 AM 
Task reassigned to Brian Witt.
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Jonathan Guillen May 17, 2007 08:58 AM 
The error dialog comes up while she is checking 
her email after logging in to Windows. User will 
be in the office all day until 3.
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