Service Request Ticket - # 20778

Service Request Information

CONTACT Name Hewett, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2007 10:43 AM
Department Business/Economics Division Phone 88722
Location Email hewettd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060643[Edit Inv] (opens in a new window) Bldg/Room WEST 113
Service Tag Description HP LaserJet P2015x Printer #CB369A
Serial No. CNBJP16710 Location was Dianna Hewett

Model CB369A Hostname
Notes networkable but not at this time, Tray 1- 50sheet multipurpose, Tray 2- 250 sheet input tray Tray 3- 250 sheet input tray duplexing, 27ppm black, 740-3000pages/month, 125 sheet output bin, Black cartridge part#Q7553A Ink/Toner Refill

Wired NIC 00:1A:4B:0E:23:2B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Brian Witt May 25, 2007 11:25 AM 
All taken care of
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Brian Witt May 25, 2007 10:14 AM 
On my way to set up
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Audrey Macken May 21, 2007 09:02 AM 
She requested that it NOT be delivered today, but 
anytime later in the week would be fine.
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Audrey Sundkvist May 21, 2007 08:35 AM 
Left a voice mail asking for available time for us
to deliver.
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Audrey Sundkvist May 18, 2007 12:17 PM 
Called... it went straight to voicemail. I did not
leave a message.
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Audrey Sundkvist May 17, 2007 01:29 PM 
...that she is available for us to deliver the
printer. (:
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Audrey Sundkvist May 17, 2007 01:29 PM 
Called and left a message asking for times.
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Tricia Flaherty May 17, 2007 11:01 AM 
okay so we have a fickle order here. Dianna does 
not want to network this printer at this time so 
I am moving out of Joe's Queue into regular New 
Equip so disreagard network setup
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Tricia Flaherty May 17, 2007 10:46 AM 
So I have left Dianna an audix msg regarding 
getting an active network jack ordered thru 
Telecom, the drivers are at T:\1. 
Drivers\Printer\Hewlett Packard\LaserJet\P2015  
config sheet is on printer and it is plugged in 
on counter in ITC008
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