Service Request Ticket - # 20784

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2007 03:54 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060514[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Officejet Pro K550 Color Printer # C8157A#201
Serial No. MY6BF6123Y Location PDR

Model C8157A Hostname
Notes USB local inkjet printer Ink/Toner Refill
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist May 25, 2007 11:59 AM 
The blue ink cartirage had bled all over the other
inks (there are seperate cartirages for R, Y, B,
and  black). The printer just needed cleaned out.
It is printing colors fine now.
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Audrey Sundkvist May 25, 2007 11:26 AM 
Task reassigned to Audrey Sundkvist.
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Michael Orr May 24, 2007 10:16 AM 
Called, left vm for times to go by and take a look
at this.
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Patrick Shanley May 23, 2007 09:17 AM 
noticed the blue ink cartrige is bleeding onto 
the others
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Michael Orr May 21, 2007 03:55 PM 
Called for times available. Left vm.
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Audrey Sundkvist May 18, 2007 12:16 PM 
Called and left a voice mail asking for further
availability.
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Courtney Wehner May 17, 2007 03:55 PM 
It does not give her an error, it will just stop 
printing in the middle of the job. It is located 
in her office. She will be in till 5p. SHe iwll 
be n tomorrow morning as well.
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