Service Request Ticket - # 20787

Service Request Information

CONTACT Name Kraft, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2007 08:36 AM
Department Phone 88783
Location Email kraftb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060226[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 72L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:83

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brian Witt May 18, 2007 10:28 AM 
Clicking noise was from the hard drive. I
unplugged the drive and then plugged it back in,
which took care of it.
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Brian Witt May 18, 2007 10:12 AM 
I'm heading over now
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Audrey Macken May 18, 2007 08:42 AM 
No one in, left a vm.
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Audrey Macken May 18, 2007 08:41 AM 
I am giving the techs a call.
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Audrey Macken May 18, 2007 08:38 AM 
'Drive 0 not found serial ata, fata-0, strike f1 
to continue ,f2 to run setup.' is the message she 
is getting, but it won't do anything.
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