Service Request Ticket - # 20810

Service Request Information

CONTACT Name Hoffman, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2007 11:28 AM
Department Creative Arts/Art Phone 88248
Location Email hoffmak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040306[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305076 Location PDR

Model Q2434A Hostname mathlab.wou.edu
Notes 140.211.78.49 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:BF

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory May 21, 2007 03:16 PM 
Task reassigned to Skyler Gregory.
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Skyler Gregory May 21, 2007 03:16 PM 
I went up there and the printer printed without a
problem.
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Audrey Macken May 21, 2007 11:42 AM 
He went up to the room and a student just printed 
something. He had been getting complaints about 
it all last week, but apparently some people are 
now having some luck with it. He would like 
someone to go check it just in case.
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Audrey Macken May 21, 2007 11:28 AM 
He doesn't know what it is or isn't doing, he 
just knows it is not printing. He will call back 
with a wou#.
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