Service Request Ticket - # 20813

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2007 12:14 PM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020704[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2G55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office Pro 2003 from P0056071, Macromedia Dreamweaver, Adobe Acrobat 6.0

Wired NIC 00:07:E9:78:14:7E

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brian Witt May 21, 2007 12:27 PM 
Joe added her to a web group for privileges
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Audrey Macken May 21, 2007 12:18 PM 
She called right after she sent these emails to 
let me know that she can't do any work because of 
this. I spoke with Brian about it.
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Audrey Macken May 21, 2007 12:17 PM 
****This is an email****

P.S.  Help please.  Currently I do not have 
access to the I:\drive ~ this has been reported 
via telephone to UCS. 

Thank you, 

Lori D.
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Audrey Macken May 21, 2007 12:14 PM 
****This is an email****


 
Good morning, 

Today and the previous week whenever I log onto a 
computer, any computer, I receive the following 
error message: 

 

Script: 
\\mash.wou.edu\SysVol\mash.wou.edu\Policies\{7B012
7B1-BBD6-4154-B2D3-2A2B06ABA8D9}
\User\Scripts\Logon\website\vbs 

Line: 13

Char: 2

Error: Network access is denied 

Code: 80070041

Source: WSHNetwork.MapNetworkDrive

 

Do you know why I am receiving this error message 
whenever and where ever I logon? 

 

Please help. 

Thank you, 

Lori D.
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