Service Request Ticket - # 20829

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2007 08:59 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030545[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2MS6Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office PRO 2003 from P0047320, Dreamweaver MX 2004 from P0049368 upgraded to Dreamweaver CS3 on P0062912 10-2007 moved to W#20080599, Adobe Acrobat Pro v7 from P0058744 moved to W#20080599

Wired NIC 00:0C:F1:E7:DB:8C

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) May 22, 2007 10:53 AM 
rebooted the printer.
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Myron Hoeckle (Student) May 22, 2007 10:37 AM 
Task reassigned to Myron Hoeckle.
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Jonathan Guillen May 22, 2007 09:32 AM 
Sent*
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Jonathan Guillen May 22, 2007 09:01 AM 
Send an email saying that a tech would contact 
her regarding this issue.
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Jonathan Guillen May 22, 2007 08:59 AM 
****This is an email****

 
Hello:

20030545[Edit Inv] here (Debbie Diehm, office of VPSA), I 
can't print.  the printers in the control panel 
all say they're ready, the default printer is 
turned on (20010773[Edit Inv] - Maximus) and it worked fine 
yesterday.

Should I shut down and turn my computer back on?  
Any suggestions?

Thank you.
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