Service Request Ticket - # 20830

Service Request Information

CONTACT Name Welander, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2007 09:07 AM
Department Education & Leadership Phone 88395
Location Email welandg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030752[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:11:88

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 22, 2007 10:26 AM 
I updated Java and Firefox. It's working now.
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Brad Dougherty May 22, 2007 10:25 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty May 22, 2007 10:10 AM 
Called and left a message requesting a call back
with availability info.
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Jonathan Guillen May 22, 2007 09:08 AM 
He is also unable to open attachments through 
Communications Express; gets error "jusched.exe 
had to be shutdown."
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