Service Request Ticket - # 20847

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2007 02:09 PM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060077[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXH37714 Location PDR - Picked up by PP on 12/8/10

Model PQ5409A Hostname
Notes HP 4350 maintenance kit FROM p0063296 10/2007, Fuser for HP LJ 4350TN RM1-1082-BB from P0064534 Ink/Toner Refill

Wired NIC 00:14:38:D2:71:D1

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Courtney Wehner May 22, 2007 02:15 PM 
Student worker called back and said that they got 
the jam out. I tried to call back to the techs to 
tell them, but someone had already headed over. 
Sorry that you had to make the trip!
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Courtney Wehner May 22, 2007 02:10 PM 
I called and told BRad.
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Skyler Gregory May 22, 2007 02:10 PM 
Task reassigned to Skyler Gregory.
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Courtney Wehner May 22, 2007 02:10 PM 
located by the Reference desk. Both of the 
printers there are not working now so they need 
someone to come out and help ASAP.
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