Service Request Ticket - # 20853

Service Request Information

CONTACT Name Kneece, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2007 08:28 AM
Department Phone 88587
Location Email kneecek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020670[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 4300DTN printer
Serial No. SCNDY500583 Location PDR

Model Q2434A Hostname
Notes 350MHz processor,45ppm, 200,000 page duty cycle, extra 75 sheet envelope feeder(Q2438A), NIC: fuser installed from P0063176 10-2007 Ink/Toner Refill
TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist May 23, 2007 09:49 AM 
The problem was only with the 2nd tray so I
replaced the roller there. "Fix't!"
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Audrey Sundkvist May 23, 2007 09:40 AM 
Task reassigned to Audrey Sundkvist.
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Patrick Shanley May 23, 2007 08:29 AM 
the printer prints an extra sheet of paper after 
each job
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