Service Request Ticket - # 20867

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2007 04:36 PM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040752[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. QP5120FZPNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830, FileMaker Pro 8 from P0056071

Wired NIC 00:11:24:71:4F:22

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr May 23, 2007 04:59 PM 
User had entered in a folder name of 5/10/07 the /
marks were treated like a file path and so he
couldn't modify the upper folders because of the
data in the bottom folder. I moved the bottom
folder up to "personal Folders" level and then I
was able to remove the empty folders and rename
the folder properly.

Closing ticket.
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Michael Orr May 23, 2007 04:43 PM 
Task reassigned to Michael Orr.
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Michael Orr May 23, 2007 04:43 PM 
Heading over.
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Christian Mendez May 23, 2007 04:39 PM 
Just wants to delete some of the folders he 
created, but in the Folders tab, his folders are 
gone.

He is using a MAC with FIREFOX as his browser.
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