Service Request Ticket - # 20868

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2007 07:24 PM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020533[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Laserjet 2200DN printer
Serial No. CNGSG21691 Location PDR

Model C7063A Hostname
Notes 19PPM, 1200DPI,350 Sheet input, NIC: 00-01-E6-9E-19-14 Ink/Toner Refill

Wired NIC 00:01:E6:9E:19:14

TECHS Submitted by Nyle Thomas Contact nythoma@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr May 24, 2007 09:46 AM 
Did a cold restart. Problem resolved.
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Michael Orr May 24, 2007 09:25 AM 
Task reassigned to Michael Orr.
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Michael Orr May 24, 2007 09:24 AM 
Going to go check this one out.
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Nyle Thomas May 23, 2007 07:26 PM 
they have tried many other computers and diffrent 
applications it will not print, suspect a 
connection issue.
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