Service Request Ticket - # 20870

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2007 09:10 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 1.8GHz #z0aa
Serial No. SYM426F6NRGK Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:0D:93:2B:93:CE

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 24, 2007 02:30 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty May 24, 2007 02:30 PM 
She just re-did the changes. She said she was
relying on the "auto-save" feature. Closing the task.
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Jonathan Guillen May 24, 2007 09:12 AM 
User was working on a project for Commencement 
yesterday. When she opened the project today, all 
of the changes he made yesterday had been lost. 
The project files were on her network drive. 
She's hoping that a copy of the project with her 
changes might be found locally.
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