Service Request Ticket - # 20897

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2007 12:10 PM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020439[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description DesignJet 800PS large format printer
Serial No. SG29R32032 Location PDR

Model C7780C Hostname
Notes 8.3 to 42 inch wide sheets X 150 feet, 2400 X 1200 dpi Ink/Toner Refill
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jul 18, 2007 04:23 PM 
Part installed, working, delivered. Closing task.
 Add Attachment
Audrey Macken Jun 06, 2007 12:37 PM 
She called back for an update. I told her the 
part was ordered. She would like a call from a 
tech in case there is any more detailed 
information.
 Add Attachment
Joe Crowe May 29, 2007 05:21 PM 
part ordered
 Add Attachment
Brad Dougherty May 29, 2007 01:00 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty May 29, 2007 12:59 PM 
I'll take a look at it.
 Add Attachment
Courtney Wehner May 29, 2007 12:10 PM 
****This is an email****
Can someone look at it right away, we are 
preparing materials for the Academic Excellence 
showcase, and would really really like it 
working...... trying to stay calm....
Thanks a bunch.
Sue
Add Attachment