Service Request Ticket - # 20933

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2007 11:07 AM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102, Dreamweaver MX from P0043066 upgraded to Dreamweaver v8 from P0059359

Wired NIC 00:07:E9:6A:04:96

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 01, 2007 01:13 PM 
Successful extraction and transplant procedure.
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Audrey Sundkvist Jun 01, 2007 12:25 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Macken Jun 01, 2007 10:51 AM 
She has the new toner cartridge and needs help 
changing it.
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Audrey Sundkvist May 31, 2007 11:44 AM 
It's a toner issue, not the fusser. We let Connie
know that she should change the toner out and it
will clear up the problem.
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Audrey Sundkvist May 31, 2007 11:13 AM 
Task reassigned to Audrey Sundkvist.
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Jonathan Guillen May 31, 2007 11:08 AM 
Printer WOU #20020784[Edit Inv]. She should be available 
most of the day. Call to setup an appointment.
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