Service Request Ticket - # 20940

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2007 02:54 PM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 64L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dragon Nat Spking v9.4 from Poo64154

Wired NIC 00:13:72:A8:B4:96

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 06, 2007 09:27 AM 
I updated her connector to the april07 one (she
was still using June06) and adjusted her Outlook
settings for her to make the program more useful
to her.
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Audrey Sundkvist Jun 06, 2007 09:01 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jun 06, 2007 08:14 AM 
She is using Outlook and this happens periodically
for her. It maybe some sort of setting. She asked
someone come by around 9am to look at it.
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Myron Hoeckle (Student) Jun 01, 2007 08:14 AM 
called left a vm requesting times available.
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Courtney Wehner May 31, 2007 02:56 PM 
She says that some of her new mail is going under 
her "Unread" folder instead of Newmail. She will 
be in till 3:30p. She will be back tomorrow. You 
can call this number after 3:30p #503-409-0272
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