Service Request Ticket - # 20946

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2007 09:57 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031290[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F3JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:EA:10:41

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Entered by Date Memo
Courtney Wehner Jun 01, 2007 01:22 PM 
She called and said that she is no longer having 
problems
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Audrey Sundkvist Jun 01, 2007 12:40 PM 
Called and left a message asking for available
times to contact Sue about the printer.
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Audrey Macken Jun 01, 2007 10:00 AM 
She tried to print to another printer that was 
recently worked on. It is in TH 101 (she's not 
certain on that room number). After she attempted 
that, she was suddenly unable to print to her own 
printer. She said the names of the printers were 
recently changed, but as far as she knows, the 
printer in 101 is called IR 3300, and her regular 
printer is called EP-DEP mod A.
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