Service Request Ticket - # 20958

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2007 02:22 PM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040655[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 74T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751,Dreamweaver MX 2004,Publisher,Acrobat6 Pro Upgraded to Acrobat 7 Pro from P0057703 6/2006, PL/SQL developer, OmniPage Pro Office v. 14.0 #E709A-F00-14.0 from P0047841

Wired NIC 00:11:43:BB:12:CC

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 01, 2007 04:43 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jun 01, 2007 04:43 PM 
It was some sort of problem with her connection to
the terminal server. Logging out and back in fixed it.
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Courtney Wehner Jun 01, 2007 02:23 PM 
The error says, "No error has occured" and it 
will not let her open up the recent document. She 
was working in it earlier and had no problems. 
She will be in till 5p.
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