Service Request Ticket - # 20963

Service Request Information

CONTACT Name Worley, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2007 08:03 AM
Department Phone 88514
Location Email worleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010705[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.6Ghz
Serial No. HGT7F11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP Pro from P0037073,MS Office Pro 2003 from P0052634

Wired NIC 00:02:B3:A6:76:E1

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 04, 2007 08:41 AM 
The connection was fine when I arrived. He said
"maybe it was just the building hadn't come up
yet." I think he may have tried clicking on a
browser or email before the computer was fully
started up.
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Audrey Sundkvist Jun 04, 2007 08:33 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jun 04, 2007 08:33 AM 
No one answered the phone, but I will stop by just
in case since this is "High Priority."
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Audrey Macken Jun 04, 2007 08:03 AM 
He has no network whatsoever on his computer this 
morning. He is unable to do any work.
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