Service Request Ticket - # 20965

Service Request Information

CONTACT Name Edwards, Leta N.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2007 09:21 AM
Department Advancement & Foundation Phone 88149
Location Email edwardsl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 40L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Creative Suite Prem from P0049693 moved from W#20020660

Wired NIC 00:13:72:A8:B3:C8

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 04, 2007 12:48 PM 
Done.
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Myron Hoeckle (Student) Jun 04, 2007 11:57 AM 
Task reassigned to Brad Dougherty.
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Myron Hoeckle (Student) Jun 04, 2007 11:57 AM 
bradly finished the stuff and it currently working
on Cara's machine.
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Myron Hoeckle (Student) Jun 04, 2007 09:30 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jun 04, 2007 09:30 AM 
taking a look.
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Audrey Macken Jun 04, 2007 09:23 AM 
Jim Birken called about this. He is trying to get 
everyone set back up after the auction. On Leta's 
computer, however, he can't get a server option 
on the login screen. It has a space for name and 
password, but there is no option to select Mash.  
Jim also said someone was supposed to be there at 
8 to help them set the computers up, but no one 
showed up.
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