Service Request Ticket - # 20978

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2007 02:46 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040974[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. CJ42P71 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4D:F6


Wireless NIC 00:12:F0:87:FD:46

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jun 04, 2007 04:20 PM 
Task reassigned to Michael Orr.
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Michael Orr Jun 04, 2007 04:20 PM 
Function F2 is the "turn on/off wireless
networking" key command. Turned it back on.
Problem solved.
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Michael Orr Jun 04, 2007 03:26 PM 
Heading over to take a look at it.
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Christian Mendez Jun 04, 2007 02:47 PM 
The machine is behind the check out desk. The 
WOU# is 20040974[Edit Inv]
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