Service Request Ticket - # 20985

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2007 09:45 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060248[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. C4L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:07:0F

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 12, 2007 11:50 AM 
Done.
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Brad Dougherty Jun 11, 2007 01:57 PM 
The software has been setup. Still need to install
the printer.
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Brad Dougherty Jun 11, 2007 10:56 AM 
Task reassigned to Brad Dougherty.
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Tricia Flaherty Jun 11, 2007 10:05 AM 
okay I talked with Officer Silverman he pointed 
me in the direction of Grants.gov were there is a 
freeware app called PureEdge Viewer that they 
need to fill out grant forms.  When they try to 
install it gives them an error, I was able to 
download to my station and install without a 
glictch they need THIS right away due to a grant 
deadline.  If you could also set up there new 
Panansonic Toughbook laptop to print to their 
office printer they would appreciate it MUCH.  
The pureEdge Viewer is now on T:\PureEdge Viewer
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Mark Lyons Jun 11, 2007 08:01 AM 
Nancy called back to check on the status. She 
says that it is a priority and that the grants 
needs to be done within a week.
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Michael Orr Jun 05, 2007 04:25 PM 
Task reassigned to Tricia Flaherty.
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Joan Guralnick Jun 05, 2007 12:17 PM 
Tricia, do you know anything about this?  What 
info do you need to make sure this can be 
installed?
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Jonathan Guillen Jun 05, 2007 10:21 AM 
Whoops, forgot memo.
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