Service Request Ticket - # 20987

Service Request Information

CONTACT Name Jensen, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2007 11:03 AM
Department Social Science/ History Phone 88318
Location Email jenseki@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030673[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. CQC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:57:CF


TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Jun 06, 2007 03:33 PM
Task reassigned to Joe Crowe.
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Courtney Wehner Jun 05, 2007 02:05 PM
She called back and said that she wanted to know 
the status of this task. She will be in and out 
3p. SHe is hoping to get this done today. She 
needs to have this done so they can put senior 
work on it. 
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Brad Dougherty Jun 05, 2007 11:30 AM
Task reassigned to Network Admin.
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Jonathan Guillen Jun 05, 2007 11:04 AM
She needs to add a History 499 folder to the 
History directory on the K: drive. She'd like to 
have the privilage to create it, but she's fine 
if someone just creates it for her and lets her 
know it's done. She asked the history division 
chair but he doesn't have the ability to create 
the drives either. 
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