Service Request Ticket - # 20989

Service Request Information

CONTACT Name Miyagishima, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2007 11:51 AM
Department Phone 88892
Location Email miyagib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040978[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 3J42P71 Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. 3J42P71 Location was SEP Checkout 201

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4D:92


Wireless NIC 00:12:F0:87:61:0B

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jun 06, 2007 03:23 PM 
Task reassigned to Michael Orr.
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Michael Orr Jun 06, 2007 03:23 PM 
Taking it over.
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Brad Dougherty Jun 06, 2007 02:55 PM 
The part is on my desk, ready to deliver.
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Brad Dougherty Jun 05, 2007 03:37 PM 
The part has been ordered.
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Michael Orr Jun 05, 2007 01:48 PM 
Task reassigned to Brad Dougherty.
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Michael Orr Jun 05, 2007 01:47 PM 
Picked it up. Assigning ticket to Brad.
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Michael Orr Jun 05, 2007 01:27 PM 
Going to pick it up.
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Brad Dougherty Jun 05, 2007 11:58 AM 
I called Bryan about this and he said that it is
frayed, sparking and needs to be replaced.

It is still under warranty so either give it to
Joe or myself.
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Courtney Wehner Jun 05, 2007 11:51 AM 
The power supply will be left at the reference 
desk to be picked up.
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