Service Request Ticket - # 20991

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2007 01:13 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051127[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00A8 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:21

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jun 05, 2007 01:48 PM 
Task reassigned to Michael Orr.
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Michael Orr Jun 05, 2007 01:48 PM 
Joe disconected the session on the server side.
Issue resolved. Closing ticket.
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Michael Orr Jun 05, 2007 01:27 PM 
Going to take a look.
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Courtney Wehner Jun 05, 2007 01:14 PM 
The student got what she needs but the computer 
is still froze.  Angie said that she tried to 
move the mouse to the top center of the screen 
but the little window did not show up so she 
could not X out of it. It is froze in Word.
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