Service Request Ticket - # 20995

Service Request Information

CONTACT Name Sherrill, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2007 04:35 PM
Department Campus Dining Phone 88319
Location Email sherrilb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030501[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. J5RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054, Acrobat Std 6.0 from P004955

Wired NIC 00:0C:F1:E0:2A:42

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Michael Orr Jun 05, 2007 04:41 PM 
Task reassigned to Joe Crowe.
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Michael Orr Jun 05, 2007 04:41 PM 
Joe, I think this is something you can configure
through the update server?
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Courtney Wehner Jun 05, 2007 04:35 PM 
****This is an email****
When we uninstall it, it gets reinstalled 
automatically.  She should belong to both the 
housing and dining groups, and the dining group 
should be set to not download .Net Framework 
updates.  I just need her machine to no longer 
ever auto install the MS .Net stuff.  Thanks,
 
Michael Ellis
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