Service Request Ticket - # 21001

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2007 10:55 AM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020709[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 9C55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Photoshop, Macromedia Dreamweaver

Wired NIC 00:07:E9:77:B3:96

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 06, 2007 01:20 PM 
Swapped it out with a dell ps/2
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Brian Witt Jun 06, 2007 11:46 AM 
Task reassigned to Brian Witt.
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Patrick Shanley Jun 06, 2007 10:56 AM 
reference desk needs a new standard keyboard, the 
one they have has an alternated button layout 
that is causing some troubles
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