Service Request Ticket - # 21004

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2007 02:04 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051146[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0101 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8C:B6

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jun 06, 2007 03:34 PM 
I 'rebooted' the thin client and it works now.
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Myron Hoeckle (Student) Jun 06, 2007 03:19 PM 
Task reassigned to Myron Hoeckle.
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Audrey Macken Jun 06, 2007 02:06 PM 
She checked the cords on the back to make sure 
nothing had come loose, and she checked to make 
sure it was plugged in, but it will not turn on.
the computer is located directly across from the 
plant, 1 computer down.
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