Service Request Ticket - # 21011

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2007 04:32 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jun 13, 2007 04:19 AM 
Share was fixed.  Bill is working with Pub Safety etc.
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Joe Crowe Jun 13, 2007 04:18 AM 
Task reassigned to Joe Crowe.
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Michael Orr Jun 06, 2007 04:36 PM 
Task reassigned to Network Admin.
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Christian Mendez Jun 06, 2007 04:34 PM 
Student was from Student Media an Editor from the 
Paper who got into the J:Drive and the MAT Prgram 
Directory where they were able to see SSN# and 
blank certificate forms.

She stressed the importance of not letting any 
student get to these drives and was wondering how 
this student was able to access these.

The student by the way called her to let her know 
that this was something that should not be 
happening.
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