Service Request Ticket - # 21018

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 07, 2007 01:19 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030792[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FP80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Premium Win from P0050226, Dreamweaver MX 2004 from P0047671, Acrobat Pro 6.0 from P0048731

Wired NIC 00:0C:F1:EA:00:11

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jun 07, 2007 03:30 PM 
This is fixed. It was actually a power failure in 
the fuse box.
 Add Attachment
Brian Smith Jun 07, 2007 02:04 PM 
Task reassigned to Brian Smith.
 Add Attachment
Courtney Wehner Jun 07, 2007 01:21 PM 
She is located in WUC 119. She will be there till 
2:30p Jennifer Hansen will be there as well. She 
said that she was in the middle of writing an 
email the screen went black. She tried everything 
that she knew to get ti to come back on. No luck.
 Add Attachment