Service Request Ticket - # 21028

Service Request Information

CONTACT Name Blaker, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2007 08:39 AM
Department Phone 88470
Location Email blakera@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030685[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron XPS M1330 laptop, 2.4GHz,800MHz,3MB
Serial No. 3FKQRG1 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Maple 9.5, Geometer's Sketchpad, Fathom 1.13, Dreamweaver 4.0

Wired NIC 00:0C:F1:EA:4C:87

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brian Witt Jun 08, 2007 10:01 AM 
Remoted in and gave her admin privileges
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Audrey Macken Jun 08, 2007 08:41 AM 
When she tries to change the date and time, she 
gets a message saying she does not have the 
proper privilege level to change it.
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