Service Request Ticket - # 21029

Service Request Information

CONTACT Name Griffin, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2007 09:09 AM
Department College of Liberal Arts and Sciences Phone 89371
Location Email griffins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031285[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. CN0F532H7161886AADVS Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 08, 2007 12:01 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jun 08, 2007 12:00 PM 
I set her up with PDFCreator. She's VERY happy now.
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Audrey Macken Jun 08, 2007 11:49 AM 
She called back for Brad, I transferred her.
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Brad Dougherty Jun 08, 2007 11:24 AM 
I called and left her a message requesting a call
back when she's available so that we can sort out
if she owns a license or not for the software.
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Audrey Macken Jun 08, 2007 09:11 AM 
Sue Payton was helping her convert a file to pdf. 
Sue suggested she call us to have Distiller 
installed under Print Options in order to 
complete this.
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