Service Request Ticket - # 21033

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2007 10:28 AM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG633197ED Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EB:3A:A2

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 08, 2007 11:06 AM 
Removable paper tray on the bottom of the printer
was jammed. Took the tray off the printer and
removed all jammed paper fragments.
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Brian Smith Jun 08, 2007 11:01 AM 
Task reassigned to Brian Witt.
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Audrey Macken Jun 08, 2007 10:29 AM 
Student worker Kristen called to say that this 
printer, which is located next to the copy 
center, is very badly jammed.
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