Service Request Ticket - # 21035

Service Request Information

CONTACT Name Maroney, Elisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2007 11:39 AM
Department Deaf Studies and Professional Studies Phone 88735
Location Email maronee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20040987[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description D-Link DVC 1000 i2Eye VideoPhone #DVC-1000
Serial No. h2aa133006509 Location Julie Simon(broken needs to be RMA see Paul)
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 08, 2007 02:13 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jun 08, 2007 02:13 PM 
Took a look at it, the jack and the camera are
working fine.
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Audrey Macken Jun 08, 2007 11:42 AM 
This is the camera that she uses to aid in 
interpreting phone calls for the hearing 
impaired. It wasn't working when she plugged it 
in in her office, but someone borrowed it 
recently and tried it in another room and it 
worked. I suggested that, if it is a problem with 
the jack, it may be an issue for Telecom, but 
that I would have a tech look into it to be sure.
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