Service Request Ticket - # 21044

Service Request Information

CONTACT Name Johnson-Doughman, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2007 08:38 AM
Department Student Enrichment Program Phone 88030
Location Email doughmb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040616[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. 9Y2QV61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BA:D3:58

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 11, 2007 09:16 AM 
Her Windows key was stuck and causing the start
menu to open repeatedly. I also added a printer
for her.
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Audrey Sundkvist Jun 11, 2007 08:42 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Macken Jun 11, 2007 08:39 AM 
She can't click on it, it just keeps flashing on 
and off. She is unable to do anything with her 
computer, and it is holding up her work.
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