Service Request Ticket - # 21049

Service Request Information

CONTACT Name Alexander, Joel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2007 10:29 AM
Department Behavioral Sciences Division Phone 88355
Location Email alexanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030732[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 9NC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:05:B1

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jun 11, 2007 11:09 AM 
he had his monitor plugged into VGA and DVI. 
Hopefully this fixes it.
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Brian Smith Jun 11, 2007 10:58 AM 
Task reassigned to Brian Smith.
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Audrey Macken Jun 11, 2007 10:30 AM 
The screen went blank while he was trying to 
work. He said it happened once last week, too, 
but came back. He is unable to work.
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