Service Request Ticket - # 21052

Service Request Information

CONTACT Name Sweet, Peggy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2007 11:44 AM
Department Education & Leadership Phone 88471
Location Email sweetp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050162[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. JBTVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:5A:29

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 11, 2007 12:00 PM 
Took a look and she wasn't there. I checked all
the drives in the room and none of them had any
CDs in them.
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Brad Dougherty Jun 11, 2007 11:52 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jun 11, 2007 11:52 AM 
Headed over.
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Audrey Macken Jun 11, 2007 11:46 AM 
She can wait around for about a half hour, if 
someone can get there in that amount of time. She 
said she tried to eject the disc, but after the 
icon disappeared, the disc didn't come out. She 
can't find another way of doing it.
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